Some of the fastest factors that will cause your third party payment processing account to be suspended is to do any of the following below:
- Persistent pattern of charge backs - most merchant accounts do not like to see more then a 1% charge back ratio regardless of whether they are 'third party' merchant accounts or 'true' merchant accounts
- Poor or inadequate response to customers and a history of unresolved complaints or refused refunds
- Supplying faulty or inferior goods that are not as described in your product description
- Entering customer credit cards yourself which goes against your merchant agreement - do not and say do not take orders over the phone then enter it into your PayPal buy button for people to process their orders - they must do it themselves. If you are want to take orders over the phone you will need to be set-up with a merchant account that handles MO/TO ordering.
If you do run into major issues with charge backs and suspensions I recommend you visit: www.merchant911.org
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